Individuals move through 5 phases of problem solving intuitively, in a manner however that is unsystematic.
- Defining the problem
- Generating solutions
- Evaluating solutions
- Picking a solution
- Making a plan
- This approach for individuals is not effective for groups in the context of meetings.
- Without structured progress and common awareness, inputs offer different facets of the solution asynchronously.
- The group must agree on which phase they are collectively working through.
Structured meetings with an agenda and prepared participants is where to start.